Just call us and we can help you solve your tech problem. A technician will create a secure connection directly to your computer over the internet and fix your issue while you watch.  If your internet connection is not work we can help you reconnect or walk you through the problem over the phone. If you are concerned about security be assured as we use industry standard Secure Socket Layer (SSL) encryption protocol. In addition data is secured using a 128-bit Advanced Encryption Standard (AES) encryption algorithm.  

All remote connections are only made upon your approval which can be terminated at time of your choosing.

We have years of experience fixing all types of computer software and tech problems large and small. Here are some common problems we can fix.

• Printer installation,
• Printer/Fax/Scanner problems.
• Microsoft Office issues
• Set-up e-mail (Outlook, Outlook Express, Thunderbird, Zimbra, etc.) 
• E-mail issues
• Pop-ups
• Back-up
• Windows errors
• Unable to browse certain website
• Software installation
• Windows updates
• Internet connectivity (as long as the issues is not related to your internet service provider)
• Router configuration
• Spyware removal
• Anti-virus removal
• Windows Firewall
• Slow performance
• And more...

Just call or email us and we can try to fix it for you. If we can't fix your problem you won't be charged.